Refund policy

At Shyamgiri Ayurvedic, we aim to provide quality products and a smooth shopping experience. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Eligibility for Returns

To be eligible for a return:

• The product must be unused and in its original packaging.
• The product must be returned with the original invoice/order details.
• The product should be in resalable condition.

Non-Returnable Products

For hygiene and safety reasons, opened, used, or tampered personal-care and Ayurvedic products cannot be returned. Sale items and gift cards are also non-refundable.

Damaged or Incorrect Products

Please check your order immediately after delivery. If you receive a damaged, defective, or incorrect product, contact us within 7 days with your order number and clear photos/videos of the product and packaging.

How to Request a Return

To request a return or report an issue, contact us at:

Email: shyamgiriyurvedicstore@gmail.com

Please do not send any product back without contacting us first.

Refunds

Once the returned product is received and inspected, we will notify you about the approval of your refund. Approved refunds will be processed to your original payment method within 7–10 business days, depending on your bank/payment provider.

Contact Us

For any questions regarding returns or refunds, please contact:

shyamgiriyurvedicstore@gmail.com

Note: Replace the 7-day window and other conditions if the client's actual business policy is different. Don't publish a policy just because Shopify generated it—your actual return process needs to match it.