Effective Date: 05-12-2025
1. Introduction
Welcome to Shyam Giri Ayurvedic (“we”, “us”, “our”, “Company”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share and protect the information you provide on (or via) https://shyamgiriayurvedic.com/ (the “Website”).
2. Information We Collect
We may collect the following types of personal data when you: register on our Website; place an order; fill in forms; subscribe to newsletters; contact us; or otherwise interact with our Website:
- Name, email address, phone number, shipping/billing address.
- Order information: products ordered, quantities, payment and shipping details.
- Website usage data: IP address, browser type, device type, pages visited, time/date of visit — for analytics, improving user experience and security.
- Communications data: any messages you send us (e.g. support requests, feedback, return requests).
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and manage your orders, payments, shipping and delivery.
- To communicate with you regarding your orders, account, offers, updates or support.
- To personalize your experience on our Website.
- To detect and prevent fraud or other illegal activities.
- To comply with legal and regulatory requirements (e.g. tax, accounting, record-keeping).
4. Cookies and Tracking
Our Website may use “cookies” or similar tracking technologies to enhance user experience, enable essential website functions (login, cart, checkout), to perform analytics, and to offer personalized content or offers. By using our Website, you consent to our use of cookies. If you prefer, you may disable cookies through your browser settings — but note this may affect functionality.
5. Third-Party Services
We may share necessary personal data (e.g. shipping address, name, contact) with third-party service providers such as payment gateways, logistics/courier partners, analytics providers, or other service providers engaged by us, strictly to fulfill orders or improve our services. These third parties are expected to process your data only as necessary and according to their privacy obligations.
6. Data Retention
We retain personal data as long as necessary to provide our services, fulfill orders, comply with applicable laws, resolve disputes, and enforce our policies. If you request data deletion (subject to legal/operational compliance), we will delete or anonymize your personal data, unless required otherwise (e.g. for tax or accounting records).
7. Your Rights
Subject to applicable law, you may have the right to: access, rectify, update, or delete your personal data; opt out of marketing communications; object to certain data processing; or request data portability. For any such requests, please contact us at: [Insert Contact Email]. We may ask for identity verification before fulfilling such requests.
8. Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or alteration.
9. Changes to This Policy
We may update this Privacy Policy from time to time (for example to reflect changes in our practices or legal requirements). We will notify you by posting the updated version on the Website with a new “Effective Date”. Your continued use of the Website after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@shyamgiriayurvedic.com