Effective Date: 05-12-2025
1. Order Processing
Orders are typically processed within [e.g. 1–3 business days] after payment confirmation (unless otherwise notified).
2. Shipping Methods & Carriers
We ship orders via reputed courier / postal services within India. The shipping method for your order will be chosen at our discretion or based on your selection at checkout.
3. Shipping Charges & Free Shipping
- Shipping charges (if applicable) will be displayed at checkout, based on delivery location, order weight/volume, and shipping method.
- If we offer free shipping threshold (e.g. orders above â‚ą[X]), mention that clearly here.
4. Delivery Time
Typical delivery time within India is [e.g. 5–10 business days], depending on your location, courier availability, and other factors. Delivery times are estimates and not guaranteed.
5. Shipment Tracking
Once your order is dispatched, we will provide you with a tracking number (if available). You can use this to track your shipment with the courier partner.
6. Delivery Issues
- Please ensure that shipping address and contact details provided are accurate. We are not responsible for delays or non-delivery due to incorrect address or recipient unavailability.
- If the courier service marks the order as “delivered”, but you did not receive it, you must raise the issue with us within [e.g. 7 days] of the marked delivery date. We will assist in filing a claim with the courier, but replacement or refund will depend on the courier’s response and internal investigation.
7. International Shipping (if applicable)
If we offer international shipping, all customs duties, taxes, import fees, or other charges are the responsibility of the customer unless otherwise specified.